How I approach it

Situation

During the years I worked there, NOVI grew from 10 to 80 employees and from €2 million to €10 million in revenue. Every growth step brought more people, space, suppliers and obligations, and almost everything that came with it landed on my desk: IT, facilities, procurement and contracts.

Approach

I moved the entire workplace to Microsoft 365 and SharePoint and the phone system to 3CX, so IT could grow with the organisation without starting over each time. I brought all contracts together in one place and set up and maintained GDPR, health and safety (RI&E) and the NRTO quality mark.

Result

Operations kept pace with the growth and compliance was demonstrably in order. When NOVI was sold, I prepared contracts, IT and facilities and handed them over to the new owner.

Situation

NOVI entered into a partnership with another large university of applied sciences in Utrecht. The agreements came from their side and had been drawn up mainly in their own interest.

Approach

I rewrote the agreements so they worked for both parties, without straining the relationship. For the legal review I worked with a regular specialist who holds a law degree and a PhD in IT and law.

Result

The university was so pleased with the rewritten agreements that it asked me to give a workshop on them. Across all partnerships, partner revenue grew from €200,000 to €1 million in two years.

Situation

Lease contracts, insurance and other ongoing arrangements are signed once in most companies and rarely looked at again. At NOVI, too, some of them had been running for years.

Approach

I went through the lease contracts and took a fresh look at the insurance package. When a dispute ended up in court, I built the case file carefully, step by step.

Result

The VAT errors in the lease contracts were corrected, the insurance package was renegotiated and the court case was won thanks to that file.

Do you recognise one of these situations in your own business? With the business scan you see in one day where things are stuck and what you can do about it.

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